The reason that you must sign is simply for my security. If you sign that means that you are agreeing to follow the service agreement. Thus when you get someone who's sole purpose is to try and get me in trouble by using my service and then saying that I am selling "pirated or illegal" software. I can then say, sorry, but you signed your name. Thus you are breaking the service agreement, and I am not liable for your use. It is simply a security measure. Also I don't keep personal info on costumers, and I sure as hell don't release it to anyone, PERIOD. I will keep order forms for a short time for security reasons.